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Failed to replace headphone earpads because they stink [WH-1000XM4]

kanojohopii
記事内に商品プロモーションを含む場合があります

Hello! My name is Yakiimo!

This is an article for those who are worried about this problem, so that you can learn from their mistakes and avoid it.

ねこさん
ねこさん

My headphone earpads smell bad, what should I do?

Conclusion

Check the official website and exchange if available.

If not, inquire is less likely to fail!

I will tell you the following from my experience when I replaced it with a non-genuine one I bought from Axxon and the urethane became hard and gave me a headache.

  • Officials are so dependable
  • How to take care of what you should have done

I made the mistake of replacing my earpads and ended up buying new ones.

The loss was about 260USD.

Because I’ll want to replace it with something better anyway!

yakiimo
yakiimo

I hope you can use this article to avoid such mistakes.

スポンサーリンク

Ear pad replacement

Why you should replace it

If the earpads become soiled completely, it is faster to replace them.

This is because we could not get rid of the smell that had seeped in.

In my case, not only the outside of the earpads, but also the area where the earpads hit my ears were dirty with oil or something.

So, cleaning such as wiping off the dirt was not effective.

If it becomes this dirty, it should be replaced.

Exchange Locations

In conclusion, the official is the best!

Because the one I bought from Axxon failed.

That item was sized and exchanged with no problem, but no luck.

The reason is that the material of the earpads (urethane) of the unofficial ones is too hard and I get a headache after an hour or so.

Even if it is new and the smell is gone, I can’t use it if it gives me a headache.

So it is safest to buy from official!

How to exchange

How to remove and replace the Sony WH-1000XM4 is officially posted with images and videos!

Please refer to.(japanese official URL)

To remove the parts, you need a small plastic part removal tool, which is also in place.

Since this is the type of order that is done by e-mail, it is safer to put a word on the order that you would also like a parts removal tool, just in case.

The ordering procedure is also detailed in the formula.

In my case it was non-genuine, but I was able to remove it easily without damaging it.

So I think you can do it, too.

I was afraid of breaking it when just attaching it, but I should probably be able to work it out.

Cleaning and care instructions (see formula)

Recommended care

It is said that wiping with a soft cloth such as an eyeglass wipe is a good method.

For strong stains, it is recommended to soak a cloth with neutral detergent diluted in water and wipe it off.

Bad Care Methods

Alcohol and the like seem to be a bad method because they damage the coating.

Learn more about the failed story.

This is an item that is not originally necessary.

However, I would be happy to write about them if you can find something to learn from them.

Oh? Earpads stink…oh well!

Why did my headphones (WH-1000XM4) start to smell?

That’s because I had never taken care of it since I bought it.

I had no concept of taking care of the earpads.

Something was going wrong, wasn’t it? I thought, but continued to use it.

No, it stinks and it’s dirty!

So why did I decide to replace it?

The reason was the opportunity to use it outside.

Something’s wrong, maybe it’s shiny, right? But I thought, well, it doesn’t matter.

But when people see it, I start to feel embarrassed.

Hey, it’s slimy and something stinks…!This is not allowed!

yakiimo
yakiimo

So I had to look for it on Amxxon.

Lessons Learned

The lesson learned was, “I should have considered other options.”

I only looked up the product on Amazon, because I didn’t look at the official accessories purchase page.

  • I couldn’t imagine that there was an official page to purchase accessories
  • If it’s not on Amazon, the product probably doesn’t exist.

I believe that one of the reasons for our failure was this assumption.

So I learned that it could have been avoided if I had looked for other options before acting.

For WH-1000XM5 earpads

I have tried to contact them by email.

M5 does not sell parts.

This is because a jig (auxiliary device to hold it in place) is needed to remove it.

When you want to repair it, you can do so in the following ways.

  • Bring the repaired Sony product directly to the store where it will be accepted.
  • Email or call the official and send it to them at the cost of shipping.
Background of inquiry

I bought the WH-1000XM5 because the WH-1000XM4 was practically unusable.

Then, at the time of writing this article, I later learned that the M4 earpads are officially available!( ;∀;)

The M4 is fine for short periods of time, so I use the headphones for when I use the MetaQuest 3.

I usually use the M5.

Putting that aside, I did not want to make the same mistake with the new headphones (M5).

So I looked for M5 earpads on the official website…

but there were none!

I was curious and inquired by email.

summary

When earpads smell bad
  • If you can’t seem to get rid of the smell, replacement is recommended.
  • Replacing headphones is a last resort.

First, check the official website for replacement parts!

You may even find the official replacement instructions!

Care instructions (to avoid odors)

Wipe with eyeglass floss or similar after daily use.

If no replacement parts are available
  • Please inquire.

You may get some answers.

This time I contacted Sony on a weekday and they got back to me in 8 minutes, awesome!

This is the story of how I bought a non-genuine product from Axxon and replaced it, and it failed because I started getting headaches.

I hope you will take a lesson from me and check out the official site (and other options)!

I encourage you to share and check out other articles if you like!

Thank you for reading!

Reference Site(2024-07-15)

2024 Sony Corporation, Sony Marketing Inc(2024).「イヤーパッドを交換したい場合、どのような対応になりますか?」.SONY.

2024 Sony Corporation, Sony Marketing Inc(2024).「付属品の購入」.SONY.

2024 Sony Corporation, Sony Marketing Inc(2024).「メールで注文・お問い合わせ」.SONY.

2024 Sony Corporation, Sony Marketing Inc(2024).「ヘッドホンのイヤーパッドを交換する方法(WH-1000XM4/WH-XB910N)」.SONY.

2024 Sony Corporation, Sony Marketing Inc(2024).「Headphone Owner’s Information」.SONY.

株式会社FAプロダクツ.「治具とはなにか?使用する目的や種類、流れを解説【図解付き】」.FA Products.

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